1. Scope

1.1 These General Terms and Conditions (GTC) apply to all contracts, deliveries, and other services between Lorimet GmbH, hereinafter referred to as the "Seller," and its business customers (B2B), hereinafter referred to as the "Customer." The term "B2B business customers" exclusively includes companies and does not encompass consumers as defined by consumer protection laws.
1.2 Deviating terms and conditions of the Customer are not recognized unless the Seller expressly agrees to their applicability in writing.​

2. Conclusion of Contract

2.1 The Seller's offers are non-binding and subject to change. A contract is only concluded upon the Seller's written order confirmation, the issuance of an invoice, or the delivery of the goods.
2.2 The Seller reserves the right to reject orders without stating any reasons.​

3. Delivery and Delivery Deadlines

3.1 Delivery will be made to the address provided by the Customer, unless otherwise agreed.
3.2 Delivery dates and deadlines are only binding if expressly confirmed by the Seller.
3.3 Delays due to force majeure or other unforeseen circumstances, such as natural disasters, pandemic-related disruptions, strikes, government actions, or other events beyond the Seller's control, will result in an appropriate extension of the delivery deadline. Claims for damages arising from such delays are excluded unless caused by gross negligence on the part of the Seller.​

4. Prices and Payment Terms

4.1 Prices are quoted net, excluding the applicable statutory VAT in accordance with Swiss VAT law, unless otherwise stated.
4.2 Unless otherwise agreed, payment is due within 30 days of the invoice date.
4.3 If the Customer is in default of payment, the Seller is entitled to charge default interest at a rate of 5% per year in accordance with Art. 104 OR. Unless otherwise stated in the contract, the Seller may also impose the following reminder fees on the outstanding amount: 0% for the first reminder, 2% for the second reminder, and 5% for the third reminder.​

5. Retention of Title

5.1 The delivered goods remain the property of the Seller until all claims arising from the business relationship have been fully paid.
5.2 The Customer is entitled to resell the goods subject to retention of title in the course of its business operations. The Customer hereby assigns to the Seller any claims arising from such resale, which the Seller accepts. Upon request, the Customer must provide information about the buyer and the whereabouts of the goods.​

6. Warranty and Liability

6.1 The warranty period is 24 months from delivery, unless a longer period has been explicitly agreed upon.
6.2 The Customer is required to inspect the goods for defects immediately upon receipt and to notify the Seller of any defects in writing. Obvious defects must be reported within 10 days of receipt of the goods; otherwise, the goods are deemed approved (Art. 201 OR). Hidden defects must be reported immediately upon discovery.
6.3 In the case of justified defect claims, the Seller shall, at its discretion, provide repair or replacement. If the repair fails or the replacement is also defective, the Customer may request a reduction in the purchase price.
6.4 The Seller is only liable for damages caused intentionally or through gross negligence. In cases of slight negligence, the Seller is only liable for breaches of essential contractual obligations and only up to the amount of foreseeable damage. Any further liability is excluded unless otherwise provided by Swiss law. This limitation of liability applies exclusively to contractual partners in Switzerland.​

7. Product Liability

7.1 The Seller acts solely as a distributor and does not provide any manufacturer warranties. The Seller is not liable for defects caused by manufacturing errors or material defects of the original manufacturer, unless statutory warranty claims apply.
7.2 The Customer is obliged to inform the end customer of potential risks and hazards in handling steel products and to ensure that appropriate safety measures are taken. Particular attention should be paid to passing on the manufacturer's instructions, especially for safety-relevant products such as load carriers or structural components.​

8. Confidentiality

8.1 The Customer undertakes to keep confidential any information, particularly regarding the Seller's sources and prices.
8.2 This confidentiality obligation remains in force even after the business relationship has ended.​

9. Data Protection

9.1 The Seller undertakes to handle the Customer's data in accordance with the Swiss Data Protection Act (DSG) and to use it only within the framework of the business relationship, particularly for customer care and communication.
9.2 The Customer has the right to request information at any time about the personal data stored by the Seller.​

10. Final Provisions

10.1 Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2 The place of performance and jurisdiction for all disputes arising from this contract is the Seller's registered office, unless mandatory legal provisions dictate otherwise.
10.3 Should any provision of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.
10.4 Communications and declarations between the parties under these GTC are legally binding even if made via email, unless expressly excluded.